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Service

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Development as a Professional.

Upon starting my Ph.D. program, I had little experience in professional organizations or services related to Information Science and Learning Technologies. My previous role as an Instruction and Curriculum Manager for a K-12 online learning company provided me with few opportunities to establish professional connections or contribute to academic discourse. Upon accepting a position as the Learning Technology Specialist at the University of Tennessee at Chattanooga (UTC), a pivotal transition occurred. This position provided me with opportunities for deeper professional engagement and development in conjunction with my doctoral studies. In the course of my Ph.D. journey, professionalism has come to mean cultivating meaningful relationships that encourage learning, collaboration, and foster the advancement of our fields of study. Throughout my involvement in initiatives such as the Penny University student organization, the Graduate Professional Council at the University of Missouri, and various AI-focused committees at UTC, I have developed a wide range of relationships with scholars and practitioners from many different backgrounds. These experiences have provided me with a deeper understanding of the field while reinforcing my belief in the value of collective insight and action. Additionally, these roles have enhanced my confidence as a professional. I am now recognized as a knowledgeable voice on artificial intelligence, learning technologies, and accessibility. At UTC, my colleagues frequently seek my advice on instructional strategies and emerging technologies. It is my intention to speak from both a position of expertise as well as humility, fully acknowledging that authority in this field comes not only from knowledge, but from one's willingness to learn and collaborate. Serving as a peer reviewer for journals and academic conferences has also enhanced my professional development. Having served as a reviewer for "Entertainment Computing" as well as for the Association for Educational Communications and Technology's (AECT) annual international conference, I have gained a valuable understanding of the standards of quality and rigor expected in scholarly publications. This responsibility has sharpened my critical thinking and broadened my understanding of the diverse research approaches and topics shaping our field today. Furthermore, it has reinforced my commitment to assisting other scholars in developing their scholarship by providing thoughtful, constructive feedback. In addition, I have gained a greater understanding of how institutional cultures influence interactions and decision making. The approach I take to every environment, whether it is a committee meeting, a departmental meeting, or a professional network, is that of openness and attentiveness, especially when we are discussing sensitive or evolving topics such as artificial intelligence. I have learned through my experience in cross-functional settings that meaningful dialogue is more important and more productive than asserting one's own position. By adopting this mindset, I have been able to work effectively with colleagues whose backgrounds, values, or priorities are different from my own.

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Professional Service

Within the University of  Missouri

Use the left and right arrows in the interactive below to review the details of my professional service at the University of Missouri.

Penny University Student Organization – 2022 – Present
 

SISLT | CEHD | University of Missouri | Columbia, Missouri

  • Held the role of Vice President (2023-2025) and President (2025-Present) in this student-led group dedicated to enriching the academic and social experiences of graduate students at the School of Information Science and Learning Technologies through organizing scholarly discussions and networking events.

  • Penny University is designed to foster both structured and casual exchanges among SISLT doctoral students, offering a forum that supports engagement in online settings.

Outside the University of  Missouri

Use the left and right arrows in the interactive below to review the details of my professional service outside the University of Missouri.

University AI Core Team – 2023 – Present
 

University of Tennessee at Chattanooga | Chattanooga, Tennessee

  • Serve on a cross-functional team focused on institutional strategy and readiness related to artificial intelligence.

  • Contribute weekly to planning, policy development, and implementation discussions with an emphasis on the teaching and learning perspective.

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Professional Participation

Professional Memberships

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Association for Educational Communications and Technology (AECT)

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Professional and Organizational Development (POD) Network in Higher Education

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Association for Information Science and Technology (ASIS&T)

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Society for Information Technology and Teacher Education (SITE)

Conferences Attended

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AECT 2023

(Virtual Attendance)

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AECT 2024

(Virtual Attendance)

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Institute for New Educational Developers (INED) 2024

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InstructureCon 2023

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InstructureCon 2024

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Teaching & Learning with AI 2025
(Sponsored by the University of Central Florida)

©2025 by Heather Thach.

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